How to update business name shown on customer bank statements?

You can update what name is displayed on your customers' bank statements, known as your statement descriptor, in your Stripe Dashboard under Account Settings.

Follow below steps to change / update your statement descriptor:

Step 1: Login to your Stripe account

Step 2: Tap on Settings-> Account Information  

Step 3: Find   Statement descriptor' field and insert the descriptor which you would like to appear on your customers' bank statement.

Step 4: Tap on Save button.  

Additional Information

  • Your statement descriptor is the business name that appears on your customer’s credit card statements. It is important to use a recognizable name that will not lead to unintended disputes.

  • If Stripe reviews your account and if they believe your statement descriptor could lead to customer confusion, they might reach out to you and ask you to update it to something more recognizable.