How to accept payment through invoice?

Generate invoice in real time and send it your customer via email directly from the app.Check all the status of invoice. (Paid / Unpaid / Draft)You...... Read More

How to create new invoice?

To create new invoice, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Invoices3. Then click on the “plus” sign4. Choo...... Read More

How to create an invoice?

To create an invoice, kindly follow below steps:Step 1:Select Customer1. Tap on Select Customer.2. It will show you all the list of customer you have....... Read More

How to filter data & graph type?

# There are different types of filters available to filter the data.1D - 1 Day - Current Day Data1W - 1 Week - Last 1 week of Data3M - 3 Months - Last...... Read More

How to change graph type?

To change graph type, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Reports3. Tap on the Graph icon4. Select the gra...... Read More

How to accept payment through Payment Link?

Another safe and secure option to receive payment from customers is payment link.Generate a payment link in just few seconds and share it with your cu...... Read More

How to create new payment link?

To create new payment link, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Payment Link3. Then click on the “plus” si...... Read More

How to create Payment Link?

To create Payment Link, kindly follow below steps:Step 1:Select Customer (Optional)1. Tap on Select Customer.2. It will show you all the list of custo...... Read More

Facile Pay | Privacy Policy

Last updated 29th Sep 2023GeneralAt FacilePay, we respect your privacy and value your trust that you have on us. This privacy policy will provide deta...... Read More

About FacilePay

Related ArticlesPrivacy PolicyEULA...... Read More

EULA | Facile Pay

INTRODUCTION & ACCEPTANCE Please read these Terms of Use (Agreement) carefully before using the FacilePay (FacilePay Technology Canada Inc.) application...... Read More

Recurring Payments

Recurring PaymentsHow to create recurring payment?...... Read More

How to create recurring payment?

To create a new recurring payment, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Recurring Payment3. Then click on t...... Read More

How to create new customer?

You can create new customer manually or import from your phone address book.# To create customer manually, follow the below steps:1. Launch the Facile...... Read More

How to create new item?

To create new item, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Items3. Then click on the plus sign4. Change the d...... Read More

How to create new tax?

To create new tax, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Items -> Tap on Tax3. Then click on the “Plus” sign...... Read More

How to create customer?

To create a customer, kindly follow the below steps:# To create a customer manually, follow the below steps:Add require details:Customer NameCustomer ...... Read More

How to use Customer listing?

You can easily see list of customer based on(A - Z / 0 - 9)You can directly call, SMS, Email, kindly press on the respective icon.Search the cusotmers...... Read More

How to create an Item?

To create an Item, kindly follow the below steps:Provide Item NameProvide Item Amount(If you want to change the currency, press on currency “v” arrow ...... Read More

How to create Tax?

To create a Tax, kindly follow the below steps:Provide Tax NameProvide Tax PercentageChoose Tax Type (Inclusive or Exclusive)Tax DescriptionTap ...... Read More

How do I change date format?

To change date format, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Settings3. In General section, you can see t...... Read More

How do I add & allow tip while accept card payment?

To add/accept Tip, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Settings3. In General section, you can see the "...... Read More

How to use currency settings?

# Default Currency:The currency which you will set over here, it will show as default currency while accepting Card Payment, Raise Invoice, Add New Ta...... Read More

How to update profile information?

Currently, you are seeing your Name and Email address based on your Stripe account information.To update the Name and Email address, kindly update the...... Read More

How to use general settings?

# Default LanguageThe default language is the language in which application display all the content / information.To change the language, tap on “Defa...... Read More

What is the use of environment setting?

Before going live, if you want to test how to accept money, invoice, Payment Link and other features work, Kindly turn the environment mode to Test Mo...... Read More

How to transfer money from Stripe account to saving bank account ?

To transfer money from your Stripe Account to your saving / bank account, first you have to adding & setting up your bank account in stripe. Once you ...... Read More

How to change bank account in stripe ?

You may change / add new bank account by visiting your Stripe dashboard, selecting "Payouts" within the left panel of the screen and updating the "Tra...... Read More

How long stripe will take for payout ?

By default, Stripe automatically creates payouts of your available account balance based on the schedule specified in the Stripe Dashboard. The schedu...... Read More

What is daily limit for taking payment?

There is no limit to the amount you can accept each month through Stripe, and your funds will be transferred to your bank account on the same schedule...... Read More

How do I check my deposit info?

Through Payout feature, you can check all your payouts, upcoming payouts and more. Also, you can check your deposit and other info on stripe dashboard...... Read More

How long dose money take to hit my account?

#Payout:To transfer money from your Stripe Account to your Saving bank account, first, you have to add & setting up your bank account in Stripe. Once ...... Read More

How to get Instant Payout?

Currently Stripe provide instant payout in Canada, Singapore and United States.Accounts in good standing will typically get access after processing on...... Read More

Why my payout get delayed or missing?

If your payout not arrived according to it's expected delivery date, there can be several reasons.Kindly check reason under your "Stripe Dashboard"...... Read More

Most common payouts not paid out issues

Most payouts issues are (due to):You have areserveon your account.Your payout is being processed by your bank.Your bank account details are incorrect....... Read More

What is reserved funds?

As per Stripe, reserved funds are used to prevent negative balances due to disputes and refunds. Most reserves Stripe places are temporary. There are ...... Read More

How to get Instant deposit?

Currently, Stripe provides an instant payout in Canada, Singapore, and United States.Accounts in good standing will typically get access after process...... Read More

How to change my bank account information?

You may change / add new bank account by visiting your Stripe dashboard, selecting "Payouts" within the left panel of the screen and updating the "Tra...... Read More

How to create stripe account ?

Visit :https://dashboard.stripe.com/register...... Read More

Which currencies are supported?

FacilePay support any currency that is currently supported by Stripe.Full List :https://stripe.com/docs/currencies...... Read More

FacilePay provide support of NFC ?

Yes, it's easy and most convenient way to accept payment.Simply tap any card with PayWave / PayPass logo to back to yourNFC Capable Deviceuntil it bee...... Read More

FacilePay for Stripe Secure?

Yes, The credit card information will not be stored on your phone or in your app. All the information will directly go to Stripe through an encrypted ...... Read More

How to get payment through NFC?

To get the payment through NFC, follow steps below:Step 1: Simply tap any card with PayWave / PayPass logo to back to yourNFC Capable Deviceuntil it b...... Read More

Is FacilePay a Stripe company?

No, we are not owned by Stripe. We integrated with the Stripe API to allow you to connect your account to the Payment app and collect charges....... Read More

How to enable & disable Kiosk Mode ?

It’s for perfect times, when you require to allow your staff members to only accept card payments Or allows someone to access only card payment.In Kio...... Read More

Customer need a stripe account ?

No, They just need valid credit card or debit card with the Visa or Mastercard logo....... Read More

Are there any monthly fees or limits?

Absolutely not. You're welcome to charge as much as you'd like whenever you'd like....... Read More

What if I no longer want to use the app?

You can simply delete the app from your device. As an extra precaution, you can also log in to your Stripe account and deauthorize the FacilePay for S...... Read More

How to accept money?

Multiple ways to accept money from your customers.Card:Accept Credit/Debit Card Payments with support of Stripe.Once you charge any of your customer d...... Read More

Search help articles How do I accept card payment?

FacilePay for Stripeis a Simple & Fast way to Accept Payment anywhere anytime.There are a couple of ways to enter card details.Enter card details manu...... Read More

How to change Settings?

To change settings, follow the below steps:1. Launch the FacilePay App2. Tap on Menu icon -> Tap on Settings...... Read More

I have two stripe account how can i use facile pay with both accounts?

Yes, you can definitely use multiple stripe account with the application.# Steps :1. Launch the app2. Tap on Menu icon3. You can able to see Profile N...... Read More

What options do l have to accept payment?

Multiple ways to accept money from your customers.# Card Payment:Accept Credit/Debit Card Payments with support of Stripe.Once you charge any of your ...... Read More

How FacilePay Cost Effective?

Doesn’t have any monthly fees or hidden charges. Just pay 1.25% and stripe fees on your per transaction like if you are getting $500 from any customer...... Read More

Why my Stripe account disabled?

On below conditions, Stripe may disabled your account service.- Requested additional verification pending- URL verification pending- Require some addi...... Read More

How can I transfer money from card?

# Payout:To transfer money from your Stripe Account to your saving/bank account, first, you have to add & setting up your bank account in stripe. Once...... Read More

Charges on a card that I didn't make

All the dispute, payout & payment service related things manage by stripe.Application only providing an interface through which customers can accept m...... Read More

How to use Tap to Pay

Tap to pay is now available on iOS... Read More

How I can change my Stripe Password?

Visit the Stripepassword reset formor click "Forgot your password?" on StripeLogin screen....... Read More

How to update business name shown on customer bank statements?

You can update what name is displayed on your customers' bank statements, known as yourstatement descriptor, in your Stripe Dashboard underAccount Set...... Read More

What business name my customers see on their bank or credit card statement?

Your customer will see "Statementdescriptor" name in their statement which you had provided in your Stripe Account Settings.# Follow below steps to ch...... Read More

What is waiting period for first payout on Stripe?

The first payout for every new Stripe account is typically paid out 7 days after the first successful payment is received. Waiting period can be up to...... Read More

Stripe Charges ?

Stripe will take 2.9% + 30¢ per successful card charge. These fees vary by County and card you are using for payment processing. Please find the below...... Read More

How to open and set-up my account ?

To open account in Stripe, kindly visit below link :https://dashboard.stripe.com/register/It will ask you to fill up fields of email, username, passwo...... Read More

How do I activate my stripe account ?

To active your account, kindly refer below link:Stripe Dashboard visit at:https://stripe.com/docs/account/...... Read More

Why its showing error & warning of “your account cannot make live changes” ?

Under below condition, you might face error/warning:1. If you stripe account not activated.2. Stripe sometimes freezes or deactivates account under ce...... Read More

How to refund transaction ?

# To refund transaction, kindly request you to follow below steps.1. Launch the app2. Tap on Menu icon -> Tap on My Transactions3. Search your Transac...... Read More

How to change bank account in Stripe?

Please follow the below steps to check your bank account Details in Stripe.- Open Stripe dashboard from thelink- Click on Settings options from the to...... Read More